Hitachi Construction Machinery

Europe

Patrick Top Biography

Patrick Top is HCME’s General Manager of Product Support & Spare Parts, and reports directly to the President, CEO & Chairman of the Management Board.

Patrick is responsible for parts sales and logistics, product support (technical assistance for authorised dealers), service business support, warranty handling, technical documentation and training.

Patrick began working for HCME in March 2014 as the General Manager for Parts & Logistics. In this role, he was responsible for all spare parts related matters, from planning and procurement to sales. Prior to joining HCME, Patrick spent 16 years at Mitsubishi Caterpillar Forklift Europe BV in a position similar to his current role. He has also worked in after-sales for Fokker Aircraft.

His major achievements at HCME include the conclusion of a long-term contract with a new third-party logistics provider for the parts warehousing operation. In addition, Patrick relishes the challenge of building skilled teams focused on meeting and exceeding customer expectations, and continuously looking for ways to improve business processes.

Patrick has a bachelor’s degree in Aeronautical Engineering.

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